PureTec Separations Ltd – Website Privacy Policy

PureTec respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

 

  1. Introduction and purpose of this policy

 

This privacy policy aims to give you information on how PureTec collects and processes your personal data through your use of this website, including any data you may provide through this website when you purchase a product or service, sign up to our newsletter submit an enquiry or complete surveys that we use for research policies.

This website is not intended for children, and we do not knowingly collect data relating to children.

Controller

PureTec is the controller and is responsible for your personal data (collectively referred to as “PureTec Separations”, “we”, “us” or “our” in this privacy policy).

We have appointed a Data Protection Representative who is responsible for overseeing questions in relation to this privacy policy.

Contact details

If you have any questions about this privacy policy or our privacy practices, including any requests to exercise your legal rights, please contact our Data Protection Representative in the following ways:

Full name of legal entity: PureTec Separations Ltd

 

Email address: info@puretecseparations.com

 

Postal address / Head Office:

 Unit 14a Bromyard Road Trading Estate
Ledbury
Herefordshire
HR8 1NS

Telephone number: +44 (0)153128372

Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review. This version was last updated on June 2022

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

 

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

    2. The information we collect

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We may also collect, when entered by you, personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

    3. How we collect information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

    4. Why we collect information

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services

  2. To provide our Users with ongoing customer assistance and technical support

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services

  5. To comply with any applicable laws and regulations

 

    5. Storage of information

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

    6. Consent, questions and your contact information

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

If you don’t want us to process your data anymore or you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at:

 

Email address: info@puretecseparations.com

 

Postal address / Head Office:

 Unit 14a Bromyard Road Trading Estate
Ledbury
Herefordshire
HR8 1NS

Telephone number: +44 (0)153128372